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My first interaction was with Mike who returned my call the same day I left him a message. He was a great listener, and instantly made me feel good about the choice I made to go with him to repair and clean my pellet stove. The next week he arrived promptly; was very thorough, fast, and clean. Then two days later when an issue popped up, he came by after his last call for the day, and stuck it through on his own time until the job was done. Which exceeded my expectations. Feel free to email me if you have any questions about my experience.
The service tech. Mike was just perfect! Excelent job he is the best! Will use again.
Gene showed up on time and did a great job. Before doing any work he explained in detail what he was going to do. Then he spread out his drop cloth and got to work. He actually did a lot more than I expected. I didn't think that cleaning out the inside of my pellet stove was part of the job as well. I'll definitely be calling these folks back in the future.
Mike was here promptly, he asked me a few questions, and went straight to work. I appreciate his polite and professional work ethic. When he was done everything was clean and he answered my questions. CBS is a company worthy of customer loyalty.